Return and refund

To ensure your shopping experience, we provide clear and transparent return and refund service instructions. Please read the following carefully before applying for after-sales service.

1. Return Application Time

Users can apply for return service within 30 days of receiving the goods.

Orders exceeding the return period may not be eligible for return applications.

2. Requirements for Returnable Goods

Goods for return must meet the following conditions:

The goods are not visibly used.
The goods are in their original condition.
Accessories, packaging, and attachments are complete.
The goods do not affect resale.

If the goods are damaged by human error, show obvious wear, or are missing accessories, a refund may not be possible.

3. Handling Product Issues

If you receive a product with any of the following conditions, please contact customer service immediately:

Damaged goods
Missing goods
Incorrect goods received
Obvious quality problems

Please provide the following when contacting us:

Order number
Photos of the product problem
A brief description of the problem

Our customer service team will assist in processing your request after verification.

4. Refund Policy

After the returned goods are inspected and confirmed by the warehouse, a refund will be processed.

Refunds are typically returned to your original payment account within 3 business days.

The exact arrival time may vary slightly depending on the payment institution.

5. Non-Returnable Items

Returns may not be supported in the following situations:

Exceeding the return period

The item is visibly used

The item is damaged by the customer

The original packaging or accessories are missing

Special promotional items (as specifically stated on the page)

6. Return Process

The steps to apply for a return are as follows:

Contact customer service to submit a return request

Provide order information and a description of the problem

Customer service reviews and provides a return address

User ships the item back

Warehouse checks and arranges a refund

Return Address: NICHOLAS DARGEL, 13914 PALOMINO CREEK DR, CORONA, CA 92883

Packages returned without customer service confirmation may not be processed normally.